How our business IT support services works
OSHOSH’s flexible and professional IT support service means that we are continually working to minimise any potential problems with your IT infrastructure. By monitoring your IT systems remotely, we can eliminate approximately 80% of problems before they occur. Should an IT problem strike, we can normally fix remotely or we will ensure one of our IT support experts is on site straight away.
Our Core IT Support Services:
Some of the benefits of using OSHOSH’ IT support services include:
- 24/7/365 Support – throughout the World
- Simple budgeting – our fixed monthly support fee helps you to easily monitor your costs
- Unlimited support – through our telephone and remote IT support service
- No hidden extras – no call out charges or travel costs, just a fixed hourly charge for site work
- Peace of mind – 24 hour monitoring to minimise potential problems
- Minimise downtime – service level agreements are built into vital equipment
- UK based support – no foreign call centres – deal directly with our highly efficient UK IT support team operating from our South East based office
- One single point of contact – utilise our integrated full support service for one single point of contact for all your telecoms, IT, Access and Cloud requirements
